As the leaves fall and the number of dealership staff members missing work for flu symptoms (or their child’s) rises, one way to ensure live chat requests get a quick response is to add a BACKUP option to your dealer chat strategy.
Just as a flu shot provides backup for your immune system, our service kicks in when your team is short-handed or tied up on another chat or phone call. That way, you know you have a virtual bench of strong chat operators who can help you increase your leads and sales.
In the hands of your operators or ours, the state-of-the-art CarChat24 operator software gives your dealership an edge over your competition, with Edmunds.com data integration, CarFax, a knowledge base with 100’s of facts, and ‘live text’ that shows the message as your prospect types.