Jeff Sterns recently sat down for a taping with Brian Pasch in CBT News’s Atlanta studio to discuss chat and technology, and its impact on the industry. They also discussed new CarChat24 innovations, like chat to call and chat to video hot transfers to the dealership, SignalR, Facebook Messenger Chat, and videos played through the chat window.
Sterns and Pasch talked about the importance of live chat and text on dealer websites as an additional means to engage shoppers in the modern era – and cost-effective. More details about the interview are here.