{"id":2502,"date":"2014-11-03T00:17:13","date_gmt":"2014-11-03T05:17:13","guid":{"rendered":"https:\/\/www.carchat24.com\/?p=2502"},"modified":"2022-05-01T14:31:12","modified_gmt":"2022-05-01T18:31:12","slug":"live-chat-basics-sales-team-operators","status":"publish","type":"post","link":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/","title":{"rendered":"LIVE CHAT BASICS \u2013 Sales team as operators? Not so fast"},"content":{"rendered":"<div id=\"attachment_2503\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2503\" class=\"size-medium wp-image-2503\" src=\"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x199.jpg\" alt=\"More car sales leads with live chat\" width=\"300\" height=\"199\" \/><p id=\"caption-attachment-2503\" class=\"wp-caption-text\">Our live chat experience at CarChat24 helps us understand the best practices for live chat success. Photo: FreeDigitalPhotos.net<\/p><\/div>\n<p>On the surface, it seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals. HOWEVER, when it comes to chat there are a few probable pitfalls that await if you throw your team on a chat console and have them start chatting with customers every day.<\/p>\n<p>If you\u2019re thinking about using your sales team here are a few considerations:<\/p>\n<p><strong>How are they with phone ups?<\/strong> If you listen to your inbound phone calls, how would you rate your staff on a scale of 1-10? If it\u2019s not a 7 or higher, maybe a BDC or managed chat is a better choice. Little things, like trying to sell the car through a chat, avoiding appointments off shift, and weak commitment to process when a shopper mentions major negative equity or a low beacon score, can become big obstacles to generating a lead or scheduling an appointment.<\/p>\n<p><strong>Are they REALLY going to handle chats for the Service and Parts departments?<\/strong> Oftentimes a sales team handling chat conversations will give less than 100% when it comes to representing the parts and service departments \u2013 critical when as many as half the chat conversations are NOT for the sales department.<\/p>\n<p><strong>Mastering the software<\/strong> \u2013 how did it go (or is it still going) trying to get the sales team to become functional with your CRM? While taking chat conversations isn\u2019t necessarily rocket science, it is yet another tool for your team to master. Additionally, even a well-engineered chat tool will have a learning curve, especially if it includes key resources such as CarFax integration, Edmunds Data, pre-written responses, and a knowledge base, as our CarChat24 console does.<\/p>\n<p><strong>Keyboard skills<\/strong> \u2013 Have you watched your salespeople type out an email lately? Are they touch-typing at a brisk pace or more prone to hunt and peck? What about reading their emails? Are you satisfied that their grammar and punctuation are accurate enough to be conversing with clients in real time. And don\u2019t forget TYPING IN ALL CAPS! That is a cautionary tale all of its own.<\/p>\n<p>Implementing an <a title=\"Approach\" href=\"https:\/\/www.carchat24.com\/approach\/\">effective live chat strategy<\/a> can be a daunting task without a knowledgeable corporate partner like CarChat24. We have had more than a million live chat conversation and can help dealers minimize the roadblocks and maximize the opportunities to generate more leads and increase sales. Call now for a free live chat review.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026<\/p>\n","protected":false},"author":3,"featured_media":2904,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"image","meta":{"footnotes":""},"categories":[17],"tags":[39,44,46,53,54,64,69,99,150,180],"class_list":["post-2502","post","type-post","status-publish","format-image","has-post-thumbnail","hentry","category-chat-best-practices","tag-247-live-chat-solutions","tag-auto-dealer-chat","tag-auto-sales","tag-automotive-live-chat","tag-automotive-marketing","tag-car-sales-leads","tag-carchat24-benefits","tag-dealer-website","tag-live-chat-software","tag-website-chat","post_format-post-format-image"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Live Chat Basics \u2013 Sales team as operators? Not so fast<\/title>\n<meta name=\"description\" content=\"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Live Chat Basics \u2013 Sales team as operators? Not so fast\" \/>\n<meta property=\"og:description\" content=\"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/\" \/>\n<meta property=\"og:site_name\" content=\"CarChat24 Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CarChat24\" \/>\n<meta property=\"article:published_time\" content=\"2014-11-03T05:17:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-01T18:31:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"199\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:site\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/\"},\"author\":{\"name\":\"Nick\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\"},\"headline\":\"LIVE CHAT BASICS \u2013 Sales team as operators? Not so fast\",\"datePublished\":\"2014-11-03T05:17:13+00:00\",\"dateModified\":\"2022-05-01T18:31:12+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/\"},\"wordCount\":454,\"publisher\":{\"@id\":\"\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/CarChat24-live-chat-car-sales-300x1991.jpg\",\"keywords\":[\"24\\\/7 Live Chat Solutions\",\"Auto Dealer Chat\",\"auto sales\",\"Automotive Live Chat\",\"automotive marketing\",\"Car Sales Leads\",\"CarChat24 Benefits\",\"Dealer Website\",\"Live Chat Software\",\"Website Chat\"],\"articleSection\":[\"Chat Best Practices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/\",\"name\":\"Live Chat Basics \u2013 Sales team as operators? Not so fast\",\"isPartOf\":{\"@id\":\"\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/CarChat24-live-chat-car-sales-300x1991.jpg\",\"datePublished\":\"2014-11-03T05:17:13+00:00\",\"dateModified\":\"2022-05-01T18:31:12+00:00\",\"description\":\"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/CarChat24-live-chat-car-sales-300x1991.jpg\",\"contentUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/11\\\/CarChat24-live-chat-car-sales-300x1991.jpg\",\"width\":300,\"height\":199,\"caption\":\"A closer look at successful live chat usage\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/live-chat-basics-sales-team-operators\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CarChat24\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Chat Best Practices\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"LIVE CHAT BASICS \u2013 Sales team as operators? Not so fast\"}]},{\"@type\":\"WebSite\",\"@id\":\"\\\/#website\",\"url\":\"\\\/\",\"name\":\"CarChat24 Blog\",\"description\":\"Auto Dealer Live Chat\",\"publisher\":{\"@id\":\"\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"\\\/#organization\",\"name\":\"CarChat24\",\"url\":\"\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"contentUrl\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"width\":2550,\"height\":878,\"caption\":\"CarChat24\"},\"image\":{\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CarChat24\",\"https:\\\/\\\/x.com\\\/CarChat24\"]},{\"@type\":\"Person\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\",\"name\":\"Nick\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"caption\":\"Nick\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Live Chat Basics \u2013 Sales team as operators? Not so fast","description":"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/","og_locale":"en_US","og_type":"article","og_title":"Live Chat Basics \u2013 Sales team as operators? Not so fast","og_description":"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026","og_url":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/","og_site_name":"CarChat24 Blog","article_publisher":"https:\/\/www.facebook.com\/CarChat24","article_published_time":"2014-11-03T05:17:13+00:00","article_modified_time":"2022-05-01T18:31:12+00:00","og_image":[{"width":300,"height":199,"url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg","type":"image\/jpeg"}],"author":"Nick","twitter_card":"summary_large_image","twitter_creator":"@CarChat24","twitter_site":"@CarChat24","twitter_misc":{"Written by":"Nick","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#article","isPartOf":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/"},"author":{"name":"Nick","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4"},"headline":"LIVE CHAT BASICS \u2013 Sales team as operators? Not so fast","datePublished":"2014-11-03T05:17:13+00:00","dateModified":"2022-05-01T18:31:12+00:00","mainEntityOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/"},"wordCount":454,"publisher":{"@id":"\/#organization"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg","keywords":["24\/7 Live Chat Solutions","Auto Dealer Chat","auto sales","Automotive Live Chat","automotive marketing","Car Sales Leads","CarChat24 Benefits","Dealer Website","Live Chat Software","Website Chat"],"articleSection":["Chat Best Practices"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/","url":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/","name":"Live Chat Basics \u2013 Sales team as operators? Not so fast","isPartOf":{"@id":"\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#primaryimage"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg","datePublished":"2014-11-03T05:17:13+00:00","dateModified":"2022-05-01T18:31:12+00:00","description":"It seems only logical to have the sales team take live chat conversations during business hours. After all, they are familiar with your products and generally skilled at getting people in the door and closing deals\u2026","breadcrumb":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#primaryimage","url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg","contentUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/11\/CarChat24-live-chat-car-sales-300x1991.jpg","width":300,"height":199,"caption":"A closer look at successful live chat usage"},{"@type":"BreadcrumbList","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/live-chat-basics-sales-team-operators\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"CarChat24","item":"https:\/\/www.carchat24.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Chat Best Practices","item":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/"},{"@type":"ListItem","position":3,"name":"LIVE CHAT BASICS \u2013 Sales team as operators? Not so fast"}]},{"@type":"WebSite","@id":"\/#website","url":"\/","name":"CarChat24 Blog","description":"Auto Dealer Live Chat","publisher":{"@id":"\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/#organization","name":"CarChat24","url":"\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/#\/schema\/logo\/image\/","url":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","contentUrl":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","width":2550,"height":878,"caption":"CarChat24"},"image":{"@id":"\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CarChat24","https:\/\/x.com\/CarChat24"]},{"@type":"Person","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4","name":"Nick","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","caption":"Nick"}}]}},"_links":{"self":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/comments?post=2502"}],"version-history":[{"count":1,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2502\/revisions"}],"predecessor-version":[{"id":5186,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2502\/revisions\/5186"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media\/2904"}],"wp:attachment":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media?parent=2502"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/categories?post=2502"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/tags?post=2502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}