{"id":3978,"date":"2016-10-11T18:10:56","date_gmt":"2016-10-11T22:10:56","guid":{"rendered":"https:\/\/www.carchat24.com\/?p=3978"},"modified":"2016-10-29T10:44:50","modified_gmt":"2016-10-29T14:44:50","slug":"missing-text-chat-leads","status":"publish","type":"post","link":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/","title":{"rendered":"Are you missing a ton of text and chat leads?"},"content":{"rendered":"<h3>Chat tech is for more than just dealership websites<\/h3>\n<div id=\"attachment_3979\" style=\"width: 610px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3979\" class=\"wp-image-3979\" src=\"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg\" alt=\"Live chat and text can help sell more cars with traditional marketing and offline use\" width=\"600\" height=\"400\" srcset=\"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg 600w, https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory-300x200.jpg 300w, https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory-460x307.jpg 460w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><p id=\"caption-attachment-3979\" class=\"wp-caption-text\">Live chat and text can help sell more cars with traditional marketing and offline use<\/p><\/div>\n<p>&#8211; If your store is paying for live chat or text on your dealer website could be missing a ton of its potential. You see, JUST throwing the icons on your website and following up with the leads isn\u2019t enough. The power of live chat and text is that car dealers can use it across virtually all their digital and so-called traditional marketing channels.<\/p>\n<p>In the case of CarChat24 chat code, there is a URL that dealers may be able to use (in shortened form with bit.ly or another tool like <em>bit.ly\/CC24chat<\/em>), and with our text, there is a dedicated phone number for the dealership.<\/p>\n<p>There are many innovative ways to leverage your chat and text tech even further. Dealers can \u2013 AND SHOULD \u2013 include their direct text number or shortened chat code in many of the following:<\/p>\n<ul>\n<li>Email campaigns \/ Direct mail<\/li>\n<li>YouTube \/ Television video ads<\/li>\n<li>Pandora \/ Radio ads<\/li>\n<li>Online \/ newspaper classifieds<\/li>\n<li>Social media posts and ads<\/li>\n<li>Adwords<\/li>\n<li>Alternate websites and Microsites<\/li>\n<\/ul>\n<h3>Don\u2019t forget text and live chat in the showroom and lot<\/h3>\n<p>In addition to all these marketing channels, the lot and showroom are ideal to encourage shoppers to connect with the sales team with live chat and text. Here a few of the ways dealers can post \u2018text us now\u2019 or \u201924-hour chat\u2019 around the dealership to leverage this offline opportunity:<\/p>\n<ul>\n<li>Clings or stickers on the inventory<\/li>\n<li>Include it printed at the entrance with the dealership hours and phone number<\/li>\n<li>Print on service repair orders or delivery paperwork envelopes (perhaps with a note about complete satisfaction)<\/li>\n<\/ul>\n<h3>Don\u2019t forget CSI<\/h3>\n<p>Not only can live chat and text around the dealership be a good way to generate incremental leads, but can also be used as a tool to encourage customers to use these digital channels to contact the dealership if there are any satisfaction concerns.<\/p>\n<p>Live chat and text shouldn\u2019t and doesn\u2019t have to be a \u2018set it and forget it\u2019 add-on to dealership website. Its potential can be greatly extended to nearly every marketing channel and customer touch point. Call, chat, or text us today to schedule a quick web demo of CarChat24\u2019s award-winning chat software and live chat support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chat tech is for more than just dealership websites &#8211; If your store is paying for live chat or text on your dealer website could be missing a ton of its potential. You see, JUST throwing the icons on your website and following up with the leads isn\u2019t enough. The power of live chat and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3979,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[320,319,224,186],"class_list":["post-3978","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chat-best-practices","tag-adwords","tag-direct-mail","tag-website-text","tag-youtube"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are you missing a ton of text and chat leads away from your website?<\/title>\n<meta name=\"description\" content=\"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are you missing a ton of text and chat leads away from your website?\" \/>\n<meta property=\"og:description\" content=\"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/\" \/>\n<meta property=\"og:site_name\" content=\"CarChat24 Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CarChat24\" \/>\n<meta property=\"article:published_time\" content=\"2016-10-11T22:10:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-29T14:44:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:site\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/\"},\"author\":{\"name\":\"Nick\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\"},\"headline\":\"Are you missing a ton of text and chat leads?\",\"datePublished\":\"2016-10-11T22:10:56+00:00\",\"dateModified\":\"2016-10-29T14:44:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/\"},\"wordCount\":411,\"publisher\":{\"@id\":\"\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/CarChat24-inventory.jpg\",\"keywords\":[\"Adwords\",\"direct mail\",\"website text\",\"YouTube\"],\"articleSection\":[\"Chat Best Practices\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/\",\"name\":\"Are you missing a ton of text and chat leads away from your website?\",\"isPartOf\":{\"@id\":\"\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/CarChat24-inventory.jpg\",\"datePublished\":\"2016-10-11T22:10:56+00:00\",\"dateModified\":\"2016-10-29T14:44:50+00:00\",\"description\":\"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/CarChat24-inventory.jpg\",\"contentUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/CarChat24-inventory.jpg\",\"width\":600,\"height\":400,\"caption\":\"Live chat and text can help sell more cars with traditional marketing and offline use\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/missing-text-chat-leads\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CarChat24\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Chat Best Practices\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/chat-best-practices\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Are you missing a ton of text and chat leads?\"}]},{\"@type\":\"WebSite\",\"@id\":\"\\\/#website\",\"url\":\"\\\/\",\"name\":\"CarChat24 Blog\",\"description\":\"Auto Dealer Live Chat\",\"publisher\":{\"@id\":\"\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"\\\/#organization\",\"name\":\"CarChat24\",\"url\":\"\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"contentUrl\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"width\":2550,\"height\":878,\"caption\":\"CarChat24\"},\"image\":{\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CarChat24\",\"https:\\\/\\\/x.com\\\/CarChat24\"]},{\"@type\":\"Person\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\",\"name\":\"Nick\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"caption\":\"Nick\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Are you missing a ton of text and chat leads away from your website?","description":"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/","og_locale":"en_US","og_type":"article","og_title":"Are you missing a ton of text and chat leads away from your website?","og_description":"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.","og_url":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/","og_site_name":"CarChat24 Blog","article_publisher":"https:\/\/www.facebook.com\/CarChat24","article_published_time":"2016-10-11T22:10:56+00:00","article_modified_time":"2016-10-29T14:44:50+00:00","og_image":[{"width":600,"height":400,"url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg","type":"image\/jpeg"}],"author":"Nick","twitter_card":"summary_large_image","twitter_creator":"@CarChat24","twitter_site":"@CarChat24","twitter_misc":{"Written by":"Nick","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#article","isPartOf":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/"},"author":{"name":"Nick","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4"},"headline":"Are you missing a ton of text and chat leads?","datePublished":"2016-10-11T22:10:56+00:00","dateModified":"2016-10-29T14:44:50+00:00","mainEntityOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/"},"wordCount":411,"publisher":{"@id":"\/#organization"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg","keywords":["Adwords","direct mail","website text","YouTube"],"articleSection":["Chat Best Practices"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/","url":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/","name":"Are you missing a ton of text and chat leads away from your website?","isPartOf":{"@id":"\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#primaryimage"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg","datePublished":"2016-10-11T22:10:56+00:00","dateModified":"2016-10-29T14:44:50+00:00","description":"Car dealers need to make sure live chat and text are incorporated into all digital and offline marketing media. The showroom and lot should be considered.","breadcrumb":{"@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#primaryimage","url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg","contentUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2016\/10\/CarChat24-inventory.jpg","width":600,"height":400,"caption":"Live chat and text can help sell more cars with traditional marketing and offline use"},{"@type":"BreadcrumbList","@id":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/missing-text-chat-leads\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"CarChat24","item":"https:\/\/www.carchat24.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Chat Best Practices","item":"https:\/\/www.carchat24.com\/blog\/chat-best-practices\/"},{"@type":"ListItem","position":3,"name":"Are you missing a ton of text and chat leads?"}]},{"@type":"WebSite","@id":"\/#website","url":"\/","name":"CarChat24 Blog","description":"Auto Dealer Live Chat","publisher":{"@id":"\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/#organization","name":"CarChat24","url":"\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/#\/schema\/logo\/image\/","url":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","contentUrl":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","width":2550,"height":878,"caption":"CarChat24"},"image":{"@id":"\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CarChat24","https:\/\/x.com\/CarChat24"]},{"@type":"Person","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4","name":"Nick","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","caption":"Nick"}}]}},"_links":{"self":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/3978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/comments?post=3978"}],"version-history":[{"count":1,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/3978\/revisions"}],"predecessor-version":[{"id":3982,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/3978\/revisions\/3982"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media\/3979"}],"wp:attachment":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media?parent=3978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/categories?post=3978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/tags?post=3978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}